Keep It Simple
As a profession, we need to avoid bias and teach others how to avoid bias. We should direct library users toward the least-editorialized information available, with the caveat that breaking news is not always accurate news. Look to newswire services first, and search for articles that provide solid facts and cited sources, while eschewing articles that utilize emotional language and unverified or anonymous sources ("liberal/conservative rioters," "dangerous rhetoric," "disturbing," "impassioned," and "rousing" are all terms that color the viewpoint of a news article). We need to remind library users that all news is a business that sells a particular point of view -- anyone who agrees with that point of view, will patronize the news sources that reinforce their beliefs (the echo chamber). Locating information resources that fall outside of any echo chamber is the key to formulating our own opinions and to maintaining a realistic viewpoint of the facts. Read multiple news sources daily using a news aggregator, read outside of your comfort zone, and question any news story that elicits a strong response (a strong reaction indicates a bias for or against the topic at hand). Helping library users (and library employees) recognize and avoid bias (news resources, and our own) is the simplest way to corral alternative facts and find credible sources.