February 4th, 2021

Online presence

The emotional and reactive sharing of misinformation is shared even when people are open about their uncertainty about the source ("I don't know if this is true but it makes me so mad!!") Judging by behaviors over the last decade, people aren't going to stop and fact-check every article they scroll by, even when sources like Snopes and Politifact are widely known. My conclusion is that change hinges on treating the sharing of misinformation as dangerous; not "I'll share this in case it's true" but "I can't share this in case it isn't."
From a public library perspective, we should be engaging with our patrons online. Maybe we encourage people to tag their local library when they see an article they aren't sure of - maybe we offer a weekly roundup of the top 5 most misleading stories and why they're so effective - maybe we offer more ways to connect with their neighbors where people can see that the Other Side aren't all a bunch of [political bogeyman]ists. Surely there's a lot more we could be doing that is more likely to reach a lay person than classes on media literacy. (Not to be dismissive! But they only reach a fraction of the people who need it.)

Tags: Public trust, Social media

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Comments (5)

Comments (5)

Hi Katy:

Thanks for joining our conversation. I love the idea of tagging the local library, provided someone at the library is monitoring that and can respond in a timely manner.

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It does immediately get into staffing questions, but I think it would be better to try and adjust if it became unmanageable.

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A lesson for US mass media. Sharing misinformation, even in an effort to cover all sides, I feel is misguided and is proven to have negative outcomes in when determining truthiness.

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I might be misreading, but debunking rather than sharing was my suggestion. Or are you saying even debunking has negative effects?

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I love the idea of tagging the library when seeing something they aren't sure of...

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