The Intelligence Trap
An important tool in delivering credible information is to not be rushed in the vetting process. Most of my memorable mistakes have been made when I too little time and attention were given to the process.
One of my favorite sources for sharing the process of vetting useful information is, "The Intelligence Trap", by David Robson. The book not only covers why and how we make cognitive errors but includes inciteful advice on preventing falling into these "traps". Chapter 6 is titled, "A BS Detection KIt", and is ready made for sharing to open minds.
Of course sharing facts in near to impossible if a bias has overcome the critical thinking of an individual. One of ideas I have tried to pursue in our community is seeking ideas to advance individuals and businesses on non-divisive issues and volunteering solutions to drive home the point that the Library is a source for credible information.
The question I have been pursuing is how do Libraries convince the public that they are the go to source for helping everyone with finding answers to their questions.